FAQ

What types of prints do you offer?
We offer a diverse range of prints including giclée prints. Our collection features artwork from talented artists across the globe in various styles and themes.
What is a giclée print?
A giclée print is a high-quality digital reproduction of an artwork using archival inks and professional-grade printers. These prints often maintain the colour accuracy and detail of the original artwork, making them ideal for collectors.
How are your prints produced?
Our prints are produced using industry-leading printing techniques and materials to ensure the highest quality. Each print is carefully crafted to replicate the beauty and essence of the original artwork.
Do you offer framing services?
Although we currently only sell prints through our website we are more than happy to arrange framing. For this service please reach out to our team before purchasing.
Can I order custom-sized prints?
Absolutely! We understand that every space is unique, which is why we offer custom sizing options for our prints. Simply contact us with your requirements, and we’ll work with you to create a print that fits your specifications.
How long does shipping take?
Shipping times vary depending on your location and the selected shipping method. Typically, orders are processed and shipped within 1-5 business days.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your print, please contact us within 14 days of receiving your order, and we’ll arrange a return or exchange. For more details, please review our Return Policy.
Do you offer wholesale or bulk discounts?
Yes, we offer wholesale pricing and bulk discounts for larger orders. If you’re interested in purchasing prints in bulk or becoming a wholesale partner, please reach out to our team for more information.
How can I contact customer support?
Our customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at theearlorange.nz or through our message us directly on instagram.
Do you work with independent artists?
Yes, we collaborate with talented independent artists to bring their artwork to a wider audience. If you’re an artist interested in partnering with us, please feel free to reach out!